Salespeople having the most success with Foureyes recommend operating by the following do’s and don’ts.
DO:
- Contact the prospect when Foureyes notifies you
- Leverage the prospect’s recent interests to guide conversation
- Listen to the prospect to understand what he/she wants
DO NOT:
- Say you saw the prospect active on the website
- Tell them you can see any of their shopping activity on your website
- Tell them you can listen to their past calls or read past chats