Analysis

A combination of real people and AI technology to help you focus on real sales opportunities

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Written by Foureyes
Updated over a week ago

Too many leads, too little time. Foureyes reviews your calls, forms and chats to bring true sales leads to the surface. This saves you time and helps your team prioritize prospects that are actually looking to buy.

Available with Omni-Tracking Pro, Safety Net and Sales Enablement modules

Which prospects are qualified?

When identifying qualified prospects, we are trying to answer the following questions:

  1. Did a real person perform the lead action? (e.g. not a bot, not spam, not a solicitor)

  2. Are there any indicators of intent to purchase? (e.g. mention a vehicle, request information, viewed inventory or product offerings)

  3. Does this person have valid contact information? (e.g. [email protected] is not valid)

How does it work?

There are two types of analysis behind the scenes: automated analysis using artificial intelligence (AI) and human analysis (yes - real people!).

AI Analysis

Using a combination of generative AI (the same technology that powers ChatGPT), machine learning, and hard logic, leads are sorted as qualified or disqualified.

Forms are evaluated based on form names and the pages they exist on, and chat and call transcripts are screened for purchase intent and valid contact information using a large language model and natural language processing. Also generated by AI, the Foureyes Summary is a note displayed on the prospect’s Profile page and in notifications that includes important details from the lead submission, designed to save you extra time when reviewing your opportunities.

Human Analysis

While most of the leads Foureyes screens are qualified by AI, we also have a team of analysts (real people!) listening to the phone calls, reviewing chats and forms to ensure qualification quality.

Check out this article for more on how Analysis can help you and your sales team.




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