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Why do I have 'recovered' chats?
Why do I have 'recovered' chats?
Ellery Gibbs avatar
Written by Ellery Gibbs
Updated over a week ago

Foureyes tracks customers who use your online chat on your website. Sometimes, Quality Sales Prospects start a chat, but for some reason they do not make it into your CRM as a new lead. Foureyes’ Safety Net module tracks these chats for you and ensure you get this information in your CRM.

If it's not in your CRM, how can your salespeople follow-up and sell them a car? This can lead to lost sales!

Get this information into the hands of your chat provider so they can troubleshoot for you.

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