Traditionally, sales teams cannot see when customers are shopping their website. This is why 30-day, 60-day, and even 90-day follow-up processes are the best strategy when you are blind to the customer's journey. Having a set process is the best way to structure your sales follow up when you can't tell when customers are returning to your website, or where they are at in their buying cycle.
The thing is, now you CAN see when your customers are shopping your website!
With Foureyes you have access to when your customers are shopping your website and what they are looking at. You can break your cookie-cutter 30-day, 60-day, or 90-day process and customize your follow up, providing a better experience for the customer and closing more deals as a result.