If you're seeing someone on your Coffee Report or Prospect List that you know is not ready to buy, or maybe they've already purchased a vehicle from you, you can easily Pause them. Pausing a prospect means they will not show up on notifications or your Coffee Report. This allows you to take control over your daily follow-up list.
How to Pause notifications on a prospect:
- Find the prospect's name in your Coffee Report or Prospect List
- Below the prospect's name you'll see a "Pause Notifications" button
- Select "Pause for a specified period"
- Choose the period of time for which you would like to pause notifications
- Select "Apply"
NOTE: Unless you know without a shadow of a doubt that this customer will not be purchasing a vehicle from you ever again, do not select "Pause notifications forever."