Use tags to filter your prospects in ways that best align with your sales goals.
Here's what each tag means and when you might use them:
No Follow Up
What it means: Foureyes notified you that a prospect returned to your website and no new follow-up was logged in your CRM. (This was previously called “Flagged”)
When to use it: Use this filter to identify which customers need to be followed up with, and which salespeople are assigned to those customers.
What it means: Unlogged or unsubmitted leads Foureyes saved and sent into your CRM.
When to use it: Use this filter to ensure any and all missing leads that were recovered by Foureyes are assigned to a salesperson and followed up with appropriately.
What it means: A prospect has returned to your website 21 days (or more) since you first heard from them.
When to use it: Use this filter to quickly identify which “lost” prospects are still shopping and looking to purchase a vehicle. Reach out before these prospects start shopping elsewhere!
What it means: Prospect was unable to reach a salesperson (voicemail, etc.) during their initial attempt to contact your dealership.
When to use it: Use this filter to identify how frequently customers are missing the chance to speak to a salesperson.
What it means: Prospect contacted the dealership for service, but Foureyes sees that they are also shopping inventory on your website.
When to use it: Use this filter to build a strategy to target your service customers that are looking at your inventory online and might be ready to purchase or lease their next vehicle.
What it means: Prospect notifications have been paused on this prospect by someone on the team.
When to use it: Use this filter to check on any “paused” prospects that you may want to un-pause and again receive notifications upon return website visits.
Filter by Salesperson or Unassigned (Managers)
What it means: Narrow down the Prospect List to reflect one or more of your salespeople. You can also filter for prospects that have gone unassigned.
When to use it: Use this filter to identify who needs help following up with their prospects and which prospects need to be assigned.
Filter by Vehicle Condition
What it means: Identify which prospects are looking for New or Used vehicles so that you can strategically prioritize your outreach and sales efforts.
When to use it: Use this filter to consolidate all the vehicles you need to move off the lot, new or used.