Remember, Foureyes Tap tracks the shopping activity of your internet leads (calls, forms, and chats). Anyone who handles internet leads at the store will benefit from Tap and should be added to your user list! Use the information below to determine the proper access level when adding a new user to your account.
Sales Managers can see all available views, including the Prospect List for the dealership, Prospect Details Pages, Business Intelligence, and Salesperson Activity Reporting. Sales Managers can also add and remove users, as well as change account settings.
The salesperson user type can see only their own Prospect List and Prospect Details Pages. Only prospects assigned to that salesperson will be visible.
The BDC agent can see your complete Prospect List and Business Intelligence reports. BDC agents do not have access to your account settings.